Privacy Policy
About Us
Canberra Mailing & Envelopes has been serving our customers since 1976 including both government departments and private sector companies. Our experienced and friendly team are passionate about delivering the best mailing services so you can deliver optimal ROI for your organisation.
At Canberra Mailing & Envelopes Pty Limited we are committed to protecting your privacy. We strive to keep your personal information confidential. This policy details how Canberra Mailing & Envelopes handles your personal information.
Why we collect personal information
Canberra Mailing & Envelopes collects and uses your personal information to provide superior customer service and to provide convenient access to our products and services. We also use your personal information to keep you up to date on our products, services, and other information we think you'd be interested in. Occasionally, we may use your personal information to contact you to participate in a customer satisfaction survey to assist us in developing better products.
How we collect personal information
Canberra Mailing & Envelopes may collect information from you in several ways. For example, we normally ask for your contact information when you correspond with us, call us, or participate in an online survey. In addition, when you sign up for access to our Internet-based publishing services, or for access to our file upload service, we collect and store the information you provide in a secured database.
When we disclose personal information
Canberra Mailing & Envelopes does not disclose your personal information to third parties without your prior consent except when required by applicable law or legal process.
How we protect personal information
Canberra Mailing & Envelopes protects your personal information with physical, electronic, and managerial procedures. This includes using industry standard Secure Sockets Layer (SSL) encryption on all web pages where personal information is requested or displayed.
Access to your personal information
Should you wish to access the information Canberra Mailing & Envelopes holds about you, simply e-mail privacy@canmail.com.au, or use the contact details below. Canberra Mailing & Envelopes may charge a fee for the production of this information. If your request is denied, Canberra Mailing & Envelopes will inform you of the reason why access has been denied.
Anonymous information collection
When you browse Canberra Mailing & Envelopes's website, you are able to do so anonymously. Generally, we don't collect personal information when you browse - not even your e-mail address. We do receive some information from your web browser automatically - including your IP address, the time, the page you visited, the page that you linked from to get to our website, and the type of web browser you are using. This information does not reveal any personal information about you. We use this information for aggregate statistical analysis of our website.
Like many other websites, the Canberra Mailing & Envelopes website uses "cookies" to identify your browser with a unique random number. These cookies do no reveal any personal information about you. We use cookies to study traffic patterns so we can make our web site more effective.
Our contact details
If you wish to contact Canberra Mailing & Envelopes regarding this privacy policy, your personal information, or to have you name deleted from our distribution lists, please:
- E-mail privacy@canprint.com.au
- Call the Privacy Officer on +61 2 6269 1222
- Write to:
The Privacy Officer
Canberra Mailing & Envelopes
PO Box 462
Fyshwick ACT 2609
This document is subject to change at any time. We encourage you to review the policy regularly for any changes. The most recent version is always available at http://www.canmail.com.au/privacy